PDPA Data Protection

Privacy Policy winmy7 – Our Commitment to Personal Data You

At winmy7, your privacy isn't just procedure – it's a responsibility we take seriously every day. This document clearly explains how we collect, use, and protect your information.

Updated: 1 January 2026 Version 2.5 Complying with Malaysian PDPA

256-bit SSL Encryption

All data transmitted between your device and winmy7 servers is protected with banking-grade SSL encryption – no third party can intercept your data in transit.

Malaysian PDPA Compliance

The winmy7 privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.

Secure Data Storage

Your personal data is stored on servers protected by multi-layer firewalls and strict access controls. Only authorized personnel are permitted to access sensitive data.

Your Data Control Rights

You have full rights to access, correct, or request deletion of your personal data. We facilitate this process without complicated procedures.

No Data Sales

Winmy7 does not sell, rent or trade your personal data to any third parties for marketing or commercial purposes.

Cookie Usage Transparency

We clearly explain the types of cookies used and give you the option to manage your cookie preferences through your device settings.

Rights You under the winmy7 Privacy Policy

As a winmy7 user, you have legally protected rights over your personal data.

πŸ”
Right of Access

Request a copy of the personal data we hold

✏️
Right to Correction

Correct inaccurate or outdated information

πŸ—‘οΈ
Right to Deletion

Request deletion of data in certain circumstances

🚫
Right to Object

Object to data processing for specific purposes

πŸ“¦
Data Portability

Receive your data in machine-readable format

⏸️
Processing Limits

Request restriction of data processing in certain circumstances

1 Introduction and Scope

Welcome to the winmy7 Privacy Policy. This document transparently explains how winmy7 ("we", "our platform") collects, uses, discloses and protects your personal data when you use our services.

This Privacy Policy applies to all users of the winmy7 platform, including those accessing via the official website at winmy7.win or through the winmy7 mobile app for Android and iOS. By using our services, you agree to the collection and use of your information as stated in this document.

πŸ”’
winmy7 Privacy Commitment

We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is our priority, not just a legal obligation.

2 Types of Personal Data We Collect

Winmy7 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect:

Data You Provide Directly to Us

  • Personal identification information: Full name, date of birth, identity card number (MyKad)
  • Contact information: Email address, mobile phone number, residential address
  • Financial information: Bank account number, bank name, e-wallet information
  • Verification documents: Copy of MyKad, passport or driving licence for KYC process
  • Account information: Chosen username and account settings

Data Collected Automatically

  • Device data: Device type, operating system, unique device identifier
  • Access data: IP address, login time, general location based on IP
  • Usage data: Games played, session duration, betting history
  • Technical data: Web browser type, screen resolution, device language
Data Categories Example Main Purpose
Personal Identification Name, IC, Date of Birth KYC Verification, Legal Compliance
Contact Email, Phone Communication, Account Notifications
Financial Bank Account, E-wallet Deposit & Withdrawal Processing
Technical IP Address, Device Security, Fraud Detection
Usage Game History Experience Personalization, Analytics

3 How We Use Your Personal Data

Winmy7 uses your personal data only for legitimate purposes related to the operation of our platform. Below are the main purposes of data use:

Service Operation

Your data is used to process account registration, verify your identity via KYC, process deposit and withdrawal transactions, provide access to all games and platform features, and manage the VIP program and loyalty rewards.

Security and Fraud Prevention

We use technical data and transaction history to detect and prevent fraudulent activity, monitor any suspicious login attempts, verify that financial transactions are genuine, and ensure compliance with anti-money laundering (AML) regulations.

Platform Improvements

Anonymous usage data is used to understand how users interact with the platform, identify areas needing improvement, develop relevant new features, and optimize technical performance of the app and website.

Communication

  • Sending important notifications related to your account
  • Notify you about relevant promotions and bonuses (if you opt in to receive them)
  • Contacting you for customer support purposes
  • Sending updates regarding changes to terms or policies
βœ…
Marketing Communication Controls

You may unsubscribe from marketing emails at any time through your account settings. Security and transaction-related notifications cannot be disabled as they are essential for protecting your account.

4 Data Sharing and Disclosure

Winmy7 does not sell your personal data to anyone. However, in certain circumstances, we may need to share data with the following parties:

Third-Party Service Providers

We work with trusted service providers to operate our platform, including payment gateway providers to process financial transactions, cloud service providers for server infrastructure, and identity verification service providers for KYC processes. All these providers are subject to strict confidentiality agreements and are only permitted to use your data for the specific agreed purposes.

Legal Requirements

We may need to disclose your data to authorities when required by law or court order, in criminal or fraud investigations, or to comply with AML/KYC regulations set by Malaysian regulatory bodies.

πŸ”
No Data Sale Guarantee

Winmy7 has never and will never sell, rent or trade your personal data to advertisers, data brokers or any third parties for commercial purposes.

5 Data Security Measures

We implement various technical and organizational security measures to protect your personal data from unauthorized access, loss or damage:

  • Data encryption in transit: 256-bit SSL for all communications between you and our servers
  • Data encryption at rest: Sensitive data is encrypted using AES-256 in the database
  • Layered access controls: Only authorized staff with legitimate work requirements may access your data
  • Regular audits: Our security systems are regularly audited by independent security experts
  • 24/7 Monitoring: Our IT security team continuously monitors systems to detect any threats
  • Incident response plan: Clear procedures to respond in the event of any data breach

While we take all reasonable steps to protect your data, no security system is 100% impenetrable. If you suspect any suspicious activity in your account, please contact our support team immediately.

6 Data Retention Period

Winmy7 retains your personal data only for as long as necessary to fulfill the purposes stated in this privacy policy, or as required by law:

  • Active account data: While your account is active plus 7 years after account closure (Malaysian legal requirement)
  • Financial transaction records: Minimum 7 years for financial and tax regulatory compliance
  • KYC documents: While account is active plus 5 years after closure
  • Access and security logs: 12 months for security audit purposes
  • Marketing data: Until you withdraw consent

7 Cookies and Tracking Technologies

The winmy7 website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functions such as login and session security. These cookies cannot be disabled.
  • Functional Cookies: Storing your preference settings such as language, theme and game settings.
  • Analytics Cookies: Help us understand how users interact with the platform for improvement purposes.
  • Performance Cookies: Optimizing platform speed and performance based on usage patterns.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of our platform.

8 Your Rights to Personal Data

Under Malaysia's PDPA and winmy7's privacy policy, you have the following rights regarding your personal data:

How to Exercise Your Rights

To exercise any of the above rights, you may:

  • Log in to your winmy7 account and access the "Privacy Settings" section
  • Contact our customer support team via live chat in your account
  • Submit a written request to our privacy email address

We will respond to your request within 30 working days. In complex cases, we may require up to 60 days and will notify you if this occurs.

ℹ️
Identity Verification Required

To protect your account security, we may require additional identity verification before processing requests related to your privacy rights.

9 Children's Data Protection

The winmy7 platform is exclusively for individuals aged 18 and above. We do not intentionally collect any personal data from individuals under 18 years of age.

If we discover that we have collected personal data from someone under 18 years of age, we will take immediate steps to delete that data and close the related account. If you have reason to believe that a child has registered an account on our platform, please contact us immediately.

10 Changes to This Privacy Policy

Winmy7 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When significant changes occur, we will:

  • Updating the "Last Updated" date at the top of this document
  • Sending you notifications via email or in-account notifications
  • For very significant changes, may require your renewed consent

We encourage you to review this page regularly to stay informed about how we protect your privacy.

11 Contact Our Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the winmy7 Privacy Officer through the following channels:

  • Live Chat: Available 24/7 through your winmy7 account
  • Privacy Email: [email protected]
  • Support Centre: Access via your account menu

We are committed to resolving any privacy concerns seriously and within a reasonable time. If you are not satisfied with our response, you have the right to refer your complaint to the Personal Data Protection Department of Malaysia.

Effective Date: 1 January 2026

Document Version: 2.5

Jurisdiction: Malaysia

Your Privacy is Safe With winmy7

We have built a platform that prioritizes your security and privacy. Register a free account today and enjoy a safe and trusted gaming experience.

256-bit SSL PDPA Compliant Secure Data 18+ Only
Bahasa Melayu